While 78 percent of insurance customers are serviced through agencies, only 30 percent interact exclusively with their agency. Slightly more than half of all customers report using their insurer’s call center or website and 64 percent ...

At first, the insurance company had a problem matching Steven’s coverage to the truck. This sounded strange to Steven, since the insurance company never had a problem registering when Steven paid the premiums. Finally, his new agent, ...

Due to budget constraints, the staffing ceiling has been reduced from four employees to two employees at two area Farm Services Agency offices. Because of this change in personnel it will be necessary to change the days the offices will ...

The agency, which represents General Motors and Chevrolet, has lost Farmer's Insurance and Michelin.* Last year, Campbell-Ewald resigned Bissell, unsuccessfully defended its National City account and lost GM's AC Delco account in a ...

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Love said the law mandates anyone who knows about insurance fraud must report it. Yea right! I have reported fraud to numerous government agencies and nothing happens! Try reporting fraud to any government agency and see what action ...

The agency's director, Helen Jones-Kelley, was already on leave, over separate allegations that a state computer or e-mail account was used to help in political fundraising for the Obama campaign. The report looked into 18 background ...

This is Tip #13 of of the Save $1000 in 30 Days Challenge. (See past tips.) Today's tips is to negotiate your car insurance. Most of us pick a rate once,

As far as salary, is it really salary, or an upfront advance, ala Farmers' Insurance? Be careful, if you take the pay, and leave for whatever reason, you might find yourself having to repay the so-called salary. Reuben is offline ...

Greg Shurlock, a public affairs representative for State Farm Insurance, said that if policy holders haven’t been contacted already — some no longer have telephones — they should call their insurance agent. “We’ll get them working with ...