FMF's follow-up letter to Sears included this point: "Obviously you can run your business however you like, but by having customer service as I've described above, I believe you're going to alienate people from shopping with Sears." ...

Fees: Expect some. ELayaway charges a 1.9 percent service fee, plus a $25 cancellation fee if you stop making installment payments. Personal Travel charges $50 to cancel trips, including packages on layaway. Read the fine print. ...

DealBook is a financial news service reporting on mergers, acquisitions, venture capital and hedge funds and is produced by The New York Times.

CHICAGO: Hefty charges and poor results at its U.S. stores led Sears Holdings Corp. to post a bigger-than-expected loss for the third quarter today, and the struggling retailer withdrew its operating profit outlook because of the ...

For service to receive inmate telephone calls from a correctional facility! I was under the assumption that this service was needed at the time of purchase. I later realized, that Correction Billing Services was not the provider I ...

Excluding a hefty charge related to 14 store closings and gains on Sears Canada hedges, Sears posted a loss of 90 cents per share in the latest period. Analysts surveyed by Thomson Reuters expected a much smaller loss of 49 cents per ...

I have been trying through email addresses, Phone numbers posted by the company on their web site for customer service, been tol that they are having technical difficulties and will return my calls. THEY DO NOT RETURN THE CALLS. and ALL ...

We as Americans do have an opportunity to help military families by donating to Sears Heroes at Home Wish Registry which is sponsored by Sears. With the help of Sears and other non-profit organizations military service members, ...

Thanksgiving holiday warning for UK sites as Xmas loomsBy Juan Carlos Perez, IDG News Service The e-commerce sites of some of the largest US retailers hit problems over last weekends Thanksgiving holiday. Advert Advert Sears, Saks Fifth ...

Military families register on Sears.com for the Sears Heroes Wish Registry. Then people like you and I who are just visiting Sears.com and are looking for ways to support our troops who are serving all over the world protecting us can ...